Karbon Homes has secured a new three-year contract with Newcastle City Council, valued at more than £1.6 million, to deliver supported accommodation and floating support for people with mental health needs.
Working in partnership with mental health specialists Waythrough, Karbon has been recommissioned to continue providing its holistic mental health services as part of the Council’s homelessness support provision across Newcastle.
As a local housing provider with a strong network of adult social care and clinical services, the recommissioning marks over 25 years of Karbon working with the Council and a decade with Waythrough to deliver integrated housing support.
“We have a long-standing partnership with both Newcastle City Council and Waythrough, and I’m delighted this contract will enable us to have more capacity to deliver a higher level of support across the city to those in need, particularly those who have experienced homelessness alongside enduring mental health needs.
Jon McDonald, Head of Supported Housing at Karbon
“Our service will deliver flexible, person-centred support to enable people to gain and sustain skills to live a fulfilling, independent life. Providing specialist home-based support in conjunction with mental health expertise allows us to deliver integral services across Newcastle. This will play a crucial role in helping prevent repeat cases and escalation to more intensive support needs.”
The contract will be delivered across two elements, supported accommodation using homes Karbon manages and floating support to help people in their own homes or other locations.
Karbon will provide 54 units of accommodation-based support, an increase of 24 units, and 70 additional units of floating support. Waythrough will deliver 16 units of support from accommodation-based settings. The citywide range of accommodation and support options will be managed by Karbon through Newcastle Council’s centralised supported housing referral system.
The service emphasises continuity of support, housing-led recovery, and pathways to independent living, whilst maintaining strong connections with local healthcare, employment support, and social services to provide integral support for individuals with complex mental health and housing needs.
“Our priority is to take a preventative approach that helps people maintain their own tenancies and avoid the cycle of homelessness. By working in partnership with Karbon Homes and Waythrough, we are ensuring that residents receive the right support at the right time, tailored to their individual needs. This contract strengthens our commitment to providing not just accommodation, but the skills,
Councillor Paula Maines, Cabinet Member for Housing at Newcastle City Council
confidence, and connections people need to live independently and securely in their own homes. Supporting people to sustain tenancies is central to our vision of reducing homelessness across Newcastle and building resilient communities where everyone has the opportunity to thrive.”
Responding to the complex mental health needs of services users, Karbon’s support provision will be tailored to individual’s needs, adapting to any additional barriers they may be facing. Multi-disciplinary approaches will be trauma informed within good quality accommodation settings and psychologically informed environments.
